Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following information when you create an account, fill a form, or interact with our services:

• Full Name

• Email Address

• Mobile Number

• Address & PIN Code

• PAN Number

• Aadhaar Number

• Date of Birth

• Banking or loan-related details (only when required for rectification)

1.2 Credit Information

With your explicit consent, we collect or access your credit data from authorized credit bureaus (CIBIL, Experian, Equifax, CRIF High Mark) to:

• Generate credit reports

• Analyze financial health

• Provide consultancy or rectification services

1.3 Automatically Collected Information

When you use our platform, we may collect:

• IP address

• Cookies & browser informatio

• Usage patterns

2. How We Use Your Information

PrimeScore uses your data only for legitimate business purposes, such as:

• Providing Credit Report & Consultancy

• Identifying errors, mismatches, unknown accounts

• Filing disputes with banks, NBFCs, and credit bureaus

• Offering repayment support & credit monitoring

• Improving our website, services, and customer experience

• Sending important notifications, alerts, and updates

• Maintaining internal records and compliance

We do not sell, rent, or trade your personal data with any third party.

3. Data Sharing & Disclosure

We share your information only in the following cases:

3.1 With Your Consent

To access your credit report or raise disputes with lenders or bureaus.

3.2 With Regulatory Bodies or Authorities

When legally required for compliance or fraud prevention.

3.3 With Financial Institutions

Banks, NBFCs, or credit bureaus only for rectification, verification, or dispute resolution.

We ensure all partners follow strict confidentiality norms.

4. Data Security

PrimeScore uses strong security measures to protect your data:

• Encrypted servers

• Secure data transmission (HTTPS/SSL)

• Restricted access controls

• Firewall & anti-intrusion systems

However, while we take maximum precautions, no online platform can guarantee 100% security.

5. Your Rights

You have the right to:

• Request a copy of your personal data

• Correct or update incorrect information

• Withdraw consent at any time

• Request deletion (subject to legal obligations)

• Ask questions about how your data is processed

To exercise your rights, email us at info@primescore.in.

6. Cookies Policy

We use cookies to:

• Enhance user experience

• Track website performance

• Personalize content

You may disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links

PrimeScore may contain links to external websites.
We are not responsible for their content, security, or privacy practices.

8. Data Retention

We retain your data only as long as required for:

• Providing services

• Legal or regulatory purposes

• Resolving disputes

When no longer needed, your data is securely deleted.

9. Children’s Privacy

Our services are not intended for individuals under 18 years.
We do not knowingly collect data from minors.

10. Updates to This Privacy Policy

PrimeScore may update this policy from time to time.
Any changes will be posted on this page with the revised date.